Corporate Governance

Compliance and Integrity

Honouring our commitment with integrity  

PNB aims to achieve the highest standards of governance and compliance with the requirements of the law and regulatory authorities. PNB as a licensed entity with the Securities Commission Malaysia (“SC”) under the Capital Markets and Services Act 2007 (“CMSA”) is governed by the rules and guidelines set by the SC. In carrying out its responsibilities and conducting its business in a competitive and rapidly changing market, PNB is committed to upholding and safeguarding the interest of its stakeholders, whilst also advocating high standards of transparency and accountability that is fundamental to the preservation of its reputation for integrity.


Compliance and Integrity Programmes

As part of our continuous efforts in ensuring that regulatory compliance and corruption risks are effectively managed to support business growth, in line with the aspiration and risk appetite of the PNB Group, we are committed to establishing and implementing comprehensive Compliance and Integrity Programmes that are aligned with industry best practices and international standards. With the supervision and guidance of the Board, we aim to fulfil the aspirations: 

a. To ensure full compliance with all relevant laws and regulatory requirements 

b. To ensure a business environment free from any forms of financial crimes, bribery and corruption, and a commitment to take a stern stance against any such acts; and 

c. To instil a strong compliance and integrity culture by promoting compliance and integrity in PNB's working culture.

Charter and Framework of Compliance and integrity

In adopting local and international standards and best practices to strengthen the Compliance and Integrity’s effectiveness in performing its functions, roles and responsibilities, we have in place the following under the Charter and Framework 

a. A sound and robust governance and reporting framework to enable effective compliance and integrity oversight and monitoring through appropriate processes, including escalation processes and the supporting infrastructure to effectively manage compliance and corruption 

b. A fit-for-purpose organisation design and structure with clearly defined roles and responsibilities, capacity and capabilities to deliver compliance and integrity mandates; 

c. Clearly defined Key Performance Indicators and consequence management framework; and d. Commitment and involvement from key stakeholders to support, champion and reinforce compliance objectives.

Managing Compliance Risks

PNB Group strives to continuously improve its compliance risk management programme in all areas. In this regard, we have embraced the adoption of Regulatory Technology to ensure a systemic identification, prioritisation and mitigation of compliance and corruption risks for PNB Group. 

In bolstering the AML compliance risk management, we had adopted a system to strengthen the standard of Know Your Customer (KYC) and Customer Due Diligence (CDD) processes and controls when onboarding and dealing with corporate and other legal entities. The system enables us to effectively rate the relevant risks and manage any issues identified with such risks.

In aligning with the strategy for adopting Regulatory Technology, other systems were also enhanced to facilitate AML and sanctions monitoring, in the areas such as AML screening process and controls in relation to KYC and CDD.

A Technology Review Unit has been established to complement Risk, Audit and Compliance Department (RAC) oversight on Technology risks. The Technology review programme incorporated all relevant regulatory requirements as well as adoption (where appropriate) of international standards. In ensuring all key technology risks are identified and mitigated. Key activities for Technology Review include review of all technology policies, participation in the IT disaster recovery simulation test conducted by Technology Division and participation in SC's Capital Market Cyber Incident Tabletop Exercise and Capital Market Cyber Simulation.

In recognising the criticality of tax compliance and acknowledging the codification of the governmental agreement between the Government of Malaysia with the United States for compliance to the Foreign Assets Tax Compliance Act (“FATCA”), PNB Group had embarked on a comprehensive review of both FATCA and Common Reporting Standards (“CRS”) compliance within the PNB Group. This initiative is a preventative measure to avoid issues in tax compliance.

Under a structured and robust compliance communications and awareness programme, an increased focus is made on education on compliance risk and its management via digital and online communication tools and platforms. 


 

The existing online repository of laws, regulations, guidelines and policies were available and made accessible as a quick reference of regulatory and compliance information and knowledge for the employees. 


 

The summary of regulatory updates and awareness emails on various regulatory topics and their impacts to the business continues to be disseminated via communication channels and platforms available.
 

The Anti-Bribery and Anti-Corruption Policy Statement of PNB Group (“ABC Policy Statement”) which was established in August 2020, formalises and solidifies PNB Group’s commitment in upholding anti-bribery and securities laws applicable to PNB Group. In line with our National Anti-Corruption Plan 2019-2023 (NACP), the PNB Group has a zero-tolerance approach on corrupt practices and unethical behaviour and will take stern action to eradicate any activity that leads to bribery, corruption, misuse of power and embezzlement.

PNB had successfully obtained its ISO standards certification in Anti-Bribery Management Systems (ABMS) from SIRIM QAS International Sdn Bhd on 5 April 2021 and has successfully achieved a clean audit report without Non-Conformance Report (“NCR”) from the surveillance audit exercise for the certification in March 2022. This certification is for the provision of fund management operations or activities, solidifies the commitment of PNB Group in eradicating potential corruption activities and its relentless effort to cultivate values of integrity and ethical conduct at all various levels within the organisation. 
ASNB had also successfully received the same ISO 37001:2016 ABMS certification on 30 December 2021 for the provision of anti-bribery unit trust management covering the marketing and processing of unit trust funds, payment and customer service to unit holders.

PNB Group acts in an open and transparent manner in all of its dealings with unitholders, employees, suppliers and all third-party contacts. We uphold a Bribery-Corruption Free Business Environment with zero tolerance on any forms of bribery and corruption, and take a stern stance against such acts.

PNB Group’s Code of Business Ethics (CoBE)

PNB aims to achieve the highest standards of governance and compliance with the requirements of the law and regulatory authorities. PNB as a licensed entity with the Securities Commission Malaysia (“SC”) under the Capital Markets and Services Act 2007 (“CMSA”) is governed by the rules and guidelines set by the SC. In carrying out its responsibilities and conducting its business in a competitive and rapidly changing market, PNB is committed to upholding and safeguarding the interest of its stakeholders, whilst also advocating high standards of transparency and accountability that is fundamental to the preservation of its reputation for integrity.

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PNB Group’s Anti-Bribery and Anti-Corruption Policy Statement (PNB Group ABC Policy Statement)

This PNB Group ABC Policy Statement sets out the responsibilities of its Board of Directors, senior management, employees, stakeholders, as well as business associates with regard to observing and upholding its Bribery-Corruption Free Business Environment principle, which is part of its corruption prevention efforts. It also provides guidance and a broad set of standards that all of them, without exception, are required to comply with.

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Organisational Anti-Corruption Plan of the PNB Group (OACP) 2025 - 2028

This second installation of the OACP 2025-2028 signifies a continuous and integrated effort in our anti-corruption plan, standing as one of PNB Group's top-level commitments to preventing corruption. Approved by the Board of PNB on 3 December 2024, this document is grounded on the five T.R.U.S.T principles from the Malaysian Anti-Corruption Commission Act 2009. It guides our efforts to prevent corruption within PNB Group, aligning with 19 strategic objectives and 27 initiatives. This plan supports our commitment to maintaining Malaysians' trust and promoting integrity as part of the 12th (2021–2025) and 13th Malaysia Plan (2026– 2030). This comprehensive plan is to be adopted and implemented by all internal stakeholders of PNB Group.

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Whistleblowing

PNB is committed to the highest standards of openness, probity and accountability. PNB's Whistleblowing Policy facilitates disclosures of improper conduct relating to wrongdoings, malpractices, misdemeanours, illicit dealings, offensive behaviour, indiscipline, violation of established practices or procedures, or any action harmful to the reputation and interest of PNB. If you have concerns about any suspected improper conduct within PNB, you can come forward and voice those concerns. For more information, kindly refer to  Important Notes on the Whistleblowing Policy of The PNB Group. 

Whistleblowing Contact Form

Ways You Can Report Non-Compliance, Fraud, Bribery, or Corruption

Chief Integrity Officer

  • Compliance & Integrity Division, Permodalan Nasional Berhad, Level 89, Menara Merdeka 118, Presint Merdeka 118, 50118 Kuala Lumpur W.P. Kuala Lumpur
  • +603 - 2639 3797
  • CIgO@pnb.com.my

Chairman of Board Compliance Committee

  • Permodalan Nasional Berhad, Level 91, Menara Merdeka 118, Presint Merdeka 118, 50118 Kuala Lumpur W.P. Kuala Lumpur
  • BCC_Chairman@pnb.com.my